Frequently Asked Questions

How do I schedule a wake-up call?

How do I hit the snooze bar?

How do I delete a scheduled call?

What countries do you make wake-up alarm calls to?

Why do you ask the “Good Morning Wake-Up Challenge”?

What type of question can I pick for my “Good Morning Wake-Up Challenge”?

Please explain your pricing.

How do I update my credit card information?

Why do I need to give you a credit card to get a free trial?

How do you keep my credit card data safe?

How do I cancel my account?

Help, I need a live daily check-in calls for a senior or loved one!

Why did you make this wake-up call alarm service?


How do I schedule a wake-up call?

Schedule a Better Wake-Up Call alarmYou can easily schedule your wake-up call alarm from any PC, tablet, smartphone or other mobile device.
Our easy-to-use interface makes it simple.

Log in and press “Schedule a Call.”
– Enter the phone number you want us to call.
– Enter the starting date, when you want the alarm to begin.
– Set the alarm time and frequency.
– Choose a challenge type.
– Select your timezone from the Alarm Timezone map.

Sleep soundly knowing your wake up call service will get you up on time, every time.

How do I hit the snooze bar?

Our wake-up call alarm service makes it easy to hit snooze and go right back to sleep if you need just a few more minutes of rest. Simply don’t answer the phone. Or answer immediately and hang up. We’ll call you back after nine minutes. Hit snooze as often as you need. Better Wake-Up Call allows for 7 snooze call backs after our first attempt. We don’t forget about you, even if you need to catch some more ZZZs.

How do I delete a scheduled call?

Deleted a scheduled wake-up call alarmDeleting a scheduled wake-up call alarm is easy. Once you’ve logged in, simply click Update Schedule. Then press the Delete button under the Update column to delete each alarm.

What countries do you make wake-up alarm calls to?

Currently our wake-up call alarm service will make alarm calls to cellphones and landlines in the United States and Canada. However we’ve been considering offering our service in other countries and would love to have you tell us where our service is most needed.

Why do you ask the “Good Morning Wake-Up Challenge”?

We designed our wake-up call service so you’ll never sleep through an alarm. Our challenge questions help us verify that you’re fully awake. We offer three types of question, so you can choose the type that’s right for you. After you solve a quick problem, then we know you’re alert and ready to tackle the day.

What type of question can I pick for my “Good Morning Wake-Up Challenge”?

A Basic Math question involves adding, subtracting or multiplying one- or two-digit numbers for two-digit solutions.
Examples:

“Twelve plus thirty-one equals…” = 43.

“Nine times six equals….” = 54.

An Advanced Math question involves adding, subtracting or multiplying two- and three-digit numbers for three-digit solutions.
Examples:

“Three-hundred twenty-four plus two-hundred forty-six equals….” = 570.

“Twelve times twenty equals….” = 240.

The US State Capital question is multiple choice!
Example:

“What is the state capital of New Hampshire?

1 = Manchester

2 = Concord

3 = Nashua

Please enter your answer’s number. To repeat the question press zero.”

Coming soon, the International Capital Challenge!

Please explain your pricing.

Our service is $5.99 a month, or $59.99 for a year, after a 5 day free trial. This includes as many wake-up alarm calls as YOU need a month, with no additional hidden fees, costs or surcharges.

How do I update my credit card information?

How to update your billing informationWe will send you an email if your credit card is expiring or if your payment cannot be processed.

To update your card, click on the “Update Billing” link. You need to be logged-in to make changes to your payment method.

Why do I need to give you a credit card to get a free trial?

Even though our wake-up call alarm service is free for the first 5 days, we ask for a credit card to ensure you are a real person and not a hacker’s computer. It’s a simple protection against fraud and misuse of the service. But don’t worry, we are a free wake-up call service during the try out period.

How do you keep my credit card data safe?

In addition to using industry standard HTTPS secure connections to transmit important data between your device and our servers, all credit card information is stored and managed remotely using Stripe’s payment infrastructure. Stripe who process billions of dollars a year in payments is security certified to PCI Service Provider Level 1, the most stringent level of certification, and is known for their focus on consistency, quality and best practices.

How do I cancel my account?

How to cancel our better wake up call alarm serviceYou can cancel your account at any time. Simply login to your account. Then click Contact Us, selecting “Cancellations” in the space for Contact Reason.

Help, I need a live daily check-in calls for a senior or loved one!

Care Checkers offers live-person daily reassurance calls from it’s US call-center. Created with seniors in mind, they help with medication and activity reminders. From monitored check-in’s to just friendly conversation they’ve got your covered. We were going to build it but Care Checkers already did it better.

Why did you make this wake-up call alarm service?

lsI built this site because, like you, I don’t wake-up easily and have a hard time getting out of bed. Who likes to miss an important meeting over something as silly as screwing up an alarm?

I realized whenever a friend called me on those really important mornings, I was out of bed in a flash. In this digitally connected age, our brains are naturally programmed to respond to our ringing phones, never fail. Something about the importance of a phone call just gets you going in the morning.

Any how, Better Wake-Up Call was inspired more out of my own frustration than anything else. Our wake-up call alarm service is like a good friend who always has your back!


Your first five days are free!
Wake Me Up

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